About
Our Story


20
Years of Experience
We strive to provide exceptional customer service, ensuring that your shopping experience with us is nothing short of extraordinary.
With years of experience in the watch industry, our team is dedicated to curating a meticulously selected collection of watches from renowned brands and emerging designers alike.
Our Mission
At Global Times, our mission is to honor the art of horology by delivering unparalleled craftsmanship and personalized service. Founded over 20 years ago in Connecticut, we have grown from a single family-owned shop in Stamford to a network of six locations across Connecticut and New York. Our roots in traditional watchmaking drive us to offer a carefully curated selection of timepieces that cater to diverse tastes and styles.We specialize in all types of watch repairs and carry a broad range of accessories to complement your collection. Whether restoring a cherished heirloom or helping you find the perfect accessory, we are committed to ensuring your timepiece remains a testament to precision and beauty. Our dedication to exceptional service and quality is reflected in every watch we handle and every customer we serve.


Our Vision
As we continue to grow, with locations spanning from Albany to our founding store in Stamford, we envision a future where every individual finds a watch that resonates with their story, regardless of style or budget. We aspire to enrich the lives of our customers through a thoughtful selection of watches and exceptional service, ensuring that each timepiece brings joy and becomes a memorable part of life’s moments.
01
Battery & Power Services
Our experts quickly and efficiently replace batteries and address any power issues, ensuring your watch stays powered and accurate.
03
Crystal & Exterior Restoration
Our exterior restoration services include crystal replacement and polishing, ensuring your watch remains visually stunning and scratch-free.
02
Movement & Mechanism Maintenance'
We specialize in servicing the internal mechanisms of your watch, whether it's a full service for automatic movements or repairs to critical parts like the stem and crown, maintaining the watch’s precision.
04
Watch Band & Accessory Replacement
From replacing worn-out watch bands to offering new strap styles, we help you personalize your watch to fit your style and comfort.
Our Commitment to Empowerment
Our commitment to empowerment extends beyond our team to our valued customers. By offering a thoughtfully curated collection, educational resources, and engaging events, we encourage watch enthusiasts to explore their passion for timepieces. We aim to bring the joy of collecting, wearing, and cherishing watches that resonate personally, connecting each individual to a story that reflects their unique style and personality.
Watch Repairs Completed
50,000+

Free Shipping
Enjoy the convenience of complimentary shipping on all orders.
Easy Returns
Experience peace of mind with our hassle-free return policy.
Fast Delivery
Get your hands on your coveted timepiece quickly with our fast delivery service.
Expert Support
Receive personalized assistance from our expert team, dedicated to helping you with all your watch needs.
FAQ's
Have any Questions?

Do you offer international shipping?
Are your watches covered by a warranty?
How can I contact customer support?
What is your return policy?
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